Servicemitarbeiter in unserem Stationären Service (gn) in Voll- oder Teilzeit
Core
Handling payment transactions, account management, and cashier duties while providing customer service and guidance on digital banking products.
Role type
Frontline service representative (banking)
Builds
Payment processing, account administration, and customer support for a regional savings bank
Domain
Financial services / Retail banking
Deliverable
product features
Required skills
Payment transaction processing, account management, cashier operations, customer consultation, digital banking product knowledge, online banking support, appointment scheduling, sales support
Preferred skills
Commercial or customer-oriented training, prior customer-facing experience, computer proficiency, affinity for digital media, flexible availability
Technologies
Online banking platforms, mobile banking apps, standard office applications
Responsibilities
Process payment transactions and manage customer accounts, perform cashier duties, assist customers with online banking and app inquiries, refer customers to relationship managers, schedule appointments for advisors, support sales activities
Seniority
Entry-level / Junior