Kundenberater (m/w/d) im Service im Regionalmarkt Rhein-Wehra
On-site
Core
First point of contact for private banking customers, handling service requests, onboarding to digital offerings, and resolving complex service issues across various channels.
Role type
Customer Service Advisor (Private Banking)
Builds
Customer service interactions and digital onboarding for private banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service experience, communication skills, digital literacy, problem-solving, organizational skills, teamwork
Responsibilities
Greet customers and handle service inquiries, assist with online and mobile banking setup, process complex service requests, identify customer needs and propose solutions, work across multiple contact channels