Mitarbeiter (m/w/d) Serviceberatung & Kundenbetreuung im KundenDialogCenter
Hybrid
Core
Providing telephone and digital support to members and customers, assisting with service requests, guiding users through online banking, and scheduling appointments.
Role type
Customer service representative (banking)
Builds
Member and customer support services for a regional cooperative bank
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Telephone communication, Digital support, Online banking guidance, Appointment scheduling
Responsibilities
Handling telephone inquiries, Assisting customers with service requests, Guiding members through online banking, Scheduling appointments