Kundenberater Verkauf Services, Solution & Reparaturen (m/w/d)
Core
Customer-facing sales and service specialist for consumer electronics, focusing on pre/during/post-purchase consultation, cross-category product sales, and device repairs.
Role type
Retail sales and service consultant
Builds
Consumer electronics products, accessories, services, and repair solutions for retail customers
Domain
Consumer Electronics / Retail
Deliverable
product features
Required skills
Sales consultation, cross-category product knowledge, device repair (display, battery, small parts), IT and entertainment services (TV calibration, software installation), customer relationship management
Preferred skills
Knowledge of consumer electronics trends (smartphones, notebooks), experience in retail sales
Technologies
Consumer electronics devices, repair tools, IT software
Responsibilities
Provide passionate, customer-oriented consultation before, during, and after purchase; actively sell products, accessories, and services; perform repairs on displays, batteries, and small components; deliver high-quality services like TV calibration and software installation; act as a point of contact for technical questions and partner coordination
Seniority
Entry-level to Mid-level, hands-on IC
