Teamleitung in dem Bereich der Kundenbetreuung/Prüfberichtserstellung (m/w/d)
Core
Leading a 12-person team in a microbiology department to manage customer service, create and manage work plans, and ensure high-quality, on-time delivery of test reports and measurements for food, water, and tobacco products.
Role type
Senior Team Lead (Microbiology/Quality Assurance)
Builds
Microbiological, chemical-physical, and residue analysis reports for food, drinking water, and tobacco products
Domain
Life Sciences / Food Safety / Microbiology
Required skills
Team leadership, work plan management, quality assurance, deadline management, customer communication, non-conformance handling, process optimization, data analysis, report writing, Microsoft Office proficiency
Preferred skills
Experience in food analytics, ability to motivate teams, creating cooperative work environments
Technologies
Microsoft Office
Responsibilities
Lead a team of 12 in collaboration with department management, create and manage work plans, ensure quality and timeliness, communicate with customers to solve issues, analyze measurement results and create test reports, handle non-conforming work and implement corrective/preventive measures, continuously optimize existing processes
Seniority
Senior, hands-on IC with team management responsibilities