Supervisor, Operations
Core
Oversees large client operations, manages project timelines and deliverables, and handles the full lifecycle of financial reporting and billing.
Role type
Senior operations supervisor (media agency)
Builds
Financial deliverables, billing calendars, and client service processes
Domain
Healthcare media advertising
Deliverable
dashboards & analysis
Required skills
Client account management, project management, financial reporting, budget management, contract interpretation, process improvement, billing calendar management, internal team coordination
Preferred skills
HCP/Pharma media experience, planning or investment background
Technologies
Client-tracking software, operational tools, reporting tools
Responsibilities
Manage key timelines and deliverables for large clients; oversee lifecycle of financial deliverables from job code creation to invoicing; draft and update billing calendars; interpret Master Service Agreements (MSAs); implement new systems and processes; coordinate internal team status updates.
Seniority
Mid-level, hands-on IC with light management
