Werkstudent (m/w/d) Operations - Grid Registration & Smart Meter - 1KOMMA5° Frankfurt am Main
Core
Support customers in applying for state subsidies (e.g., KfW, BAFA) for heat pumps and manage outstanding receivables.
Role type
Student operations assistant (subsidy management & accounts receivable)
Builds
Subsidy applications and receivables tracking for heat pump customers
Domain
Renewable energy / Public subsidies / Customer support
Deliverable
client delivery
Required skills
Document collection and verification, deadline management, empathic customer communication, structured administrative work, MS Office (Excel, Word)
Preferred skills
Background in Business Administration, Economic Law, Public Management, or Sociology
Responsibilities
Assist customers with state subsidy applications, collect and verify customer documents, track payment statuses, conduct friendly follow-ups on overdue payments, maintain master data in the system
Seniority
Student (part-time)