Business Analyst
Core
Bridge between business stakeholders and technical delivery teams to design, configure, and implement technology products meeting business needs.
Role type
Senior Business Analyst (Digital Consulting)
Builds
Functional requirements, business process maps, and market-ready offerings for clients.
Domain
Digital Consulting, SaaS/Enterprise Tech, Public Sector
Required skills
Requirements translation, functional specifications, process flows, stakeholder facilitation, Agile delivery, SaaS/enterprise product knowledge, gap analysis, solution configuration, implementation support, change management, continuous improvement.
Preferred skills
API/integration experience, data concepts, Public Sector industry experience, Agile/Scrum certifications.
Technologies
Adobe Experience Manager, CRM, ERP, analytics platforms
Responsibilities
Lead client discovery and requirements sessions; Translate business needs into functional requirements and user stories; Facilitate workshops to align stakeholders; Identify gaps between requirements and product functionality; Collaborate across Strategy, Experience, Engineering, and Data teams; Support configuration, integration, testing, and implementation; Produce BA artefacts and documentation; Build trusted client relationships; Support implementation readiness and adoption; Contribute to solution shaping and proposals.
Seniority
Senior, hands-on IC
