Teamleiter Service (m/w/d)
Core
Leading a service team to ensure smooth and efficient logistics processes, managing personnel, and handling customer complaints.
Role type
Team Leader (Service Operations)
Builds
Logistics service operations for clients
Domain
Logistics / Contract Logistics
Required skills
Team leadership, logistics operations management, process optimization, quality control, customer complaint handling, data analysis, stakeholder communication, shift work management
Preferred skills
IT affinity, continuous improvement mindset, adaptability
Technologies
IT systems for logistics
Responsibilities
Lead and organize the team in daily operations, Plan and control personnel deployment, Ensure smooth and on-time operational processes, Monitor processes and quality standards, Handle customer complaints and initiate improvements, Analyze KPIs and derive measures, Coordinate during operational disruptions, Support employee interviews (via careerplan.io/jobs/17657-36926_126140-1-S-teamleiter-service-mwd-at-dsv-contract-logistics-krefeld-gmbh)