Gruppenleiter Service intern (m/w/d)
Core
Coordinate internal customer service and the processing area for a global logistics player, ensuring smooth operations in customs, line traffic processing, and service entry/exit.
Role type
Senior Team Lead Operational Center Land (Logistics)
Builds
Customs services, line traffic processing, service entry and exit operations
Domain
Logistics / Freight forwarding
Required skills
Team leadership, operational process management, statistical analysis, shift management, compliance with legal regulations, PC skills (MS-Office), regional knowledge of Kassel
Preferred skills
Experience in piece-goods system traffic, knowledge of Kassel and surroundings (via careerplan.io/jobs/17657-36612_122694-1-S-gruppenleiter-service-intern-mwd-at-dsv-contract-logistics-krefeld-gmbh)
Technologies
MS-Office
Responsibilities
Ensure smooth processes in customs, line traffic processing, and service entry/exit; Lead assigned staff across multiple shifts; Act as direct contact for internal and external customers; Optimize and develop operational and administrative processes; Create, analyze, and summarize extensive statistics; Monitor productivity and motivate teams
Seniority
Senior, hands-on IC