Senior Manager, Identity & Access Management – Global Operations
Core
Define and execute global IAM operations strategy, transforming manual processes into automated, predictive, and scalable operations aligned with Zero Trust principles.
Role type
Senior Manager, Identity & Access Management Operations
Builds
Global IAM operations organization and automated service delivery for client and enterprise asset protection
Domain
Financial Services / Cybersecurity / Identity & Access Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IAM operations strategy, Zero Trust principles, operational transformation, global team leadership, incident management, root cause analysis, regulatory compliance, stakeholder management, automation strategy, SRE practices
Preferred skills
Enterprise-scale IAM service operation, DevOps/SRE concepts, infrastructure as code, API-driven operations, multiregional team coaching, executive communication
Technologies
IAM platforms, Directory services, Authentication platforms, ITSM tools, Cloud infrastructure
Responsibilities
Define and execute global IAM operations strategy, drive automation across IAM operational processes, oversee incident and change management for IAM platforms, partner with engineering to embed operability, lead root cause analysis for operational issues, drive consistency across regional teams
Seniority
Senior, hands-on IC with leadership responsibilities
