Senior Collaboration Platform Engineer, Zoom or Google Workspace
Core
Designs, implements, and owns enterprise collaboration platforms (Zoom, Google Workspace) to meet business, regulatory, and operational requirements.
Role type
Senior IC platform engineer (collaboration platforms)
Builds
Enterprise collaboration platforms (Zoom, Google Workspace, Webex)
Domain
Enterprise IT / Cloud Collaboration / Security & Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise collaboration platform administration, troubleshooting, system architecture design, change management, incident response, root cause analysis, networking fundamentals, security protocols (TLS, SSO/MFA, conditional access), stakeholder influence, technical documentation
Preferred skills
Experience with cloud-based communication services, high-availability production support, regulated environment operations
Technologies
Zoom, Google Workspace, Webex, DNS, DHCP, firewalls, proxies, VPN, certificates, TLS, SSO, MFA
Responsibilities
Define and enforce platform architecture and technical standards, lead end-to-end implementation initiatives, evaluate platform capabilities and vendor offerings, develop operational documentation and runbooks, mentor junior engineers, perform systems analysis for logical/physical design
Seniority
Senior, hands-on IC