Mitarbeiter (m/w/d) Kunden-Service Direktvermittlung
Core
Customer service and order processing specialist for investment goods in the dental/orthodontic industry, handling order intake, confirmations, and financing offers.
Role type
Customer service representative (investment goods)
Builds
Order confirmations, checklists, and individual leasing/financing proposals
Domain
Dental/orthodontic industry + Investment goods
Required skills
Communication, service orientation, team skills, PC proficiency, willingness to learn
Responsibilities
Telephone support for CAD CAM customers/area managers regarding order intake and processing, Order processing and creation of order confirmations and checklists, Preparation of individual leasing and financing offers and review of incoming documents, Support of the outside sales team, Communication interface between internal/external staff, customers, banks, and freight forwarders, Monitoring of resulting payment receipts