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Mitarbeiter (w/m/d) technischer Service Powerline und Auftragsabwicklung

Mannheim🌐 Remote💼 Full-time🗓 2024-09-19 → 2026-10-05

Core

Managing Powerline customer orders, handling complaints, and coordinating the setup of Powerline networks on low-voltage grids.

Role type

Technical Service & Order Processing Specialist

Builds

Powerline network infrastructure for residential customers

Domain

Energy / Smart Home Technology

Deliverable

client delivery

Required skills

Order processing, customer support, network setup coordination, technical troubleshooting, low-voltage grid knowledge

Preferred skills

IP and networking fundamentals, experience with grid or metering operators

Responsibilities

Process incoming orders, inquiries, and complaints; coordinate Powerline network construction at customer sites; provide first-level technical support for Powerline issues; communicate proactively with customers

Seniority

Mid-level, hands-on IC

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