Senior Manager - Communications Consultancy
Core
Manage day-to-day client relationships and communications between the agency and existing clients, supporting the development and delivery of effective communication strategies aligned with clients' business objectives.
Role type
Senior Manager - Communications Consultancy
Builds
Communication strategies and campaign execution for agency clients
Domain
Advertising, social media, and media industries
Deliverable
product features
Required skills
Client relationship management, communication strategy, competitive analysis, project management, team supervision, KPI tracking, agency process knowledge
Preferred skills
Marketing or client-side background, digital agency experience
Technologies
Agency tools and processes
Responsibilities
Manage day-to-day client relationships and communications; Support the Associate Business Director / Business Director in developing and delivering effective communication strategies; Collaborate with cross-functional teams to ensure cohesive campaign execution; Monitor communication trends and oversee competitive audits and reporting; Identify new business opportunities within existing client accounts; Supervise, inspire, and mentor executive team members; Lead and facilitate team status meetings to align stakeholders on project priorities; Manage expectations, timelines, and quality standards; Demonstrate ownership and confident management of multiple projects across multiple clients, markets, and internal stakeholders; Ensure KPIs for each project are achieved.
Seniority
Senior, hands-on IC with management responsibilities