Principal Engineer - Network
Core
Senior network engineer providing technical escalation, problem management, and knowledge creation for enterprise clients.
Role type
Senior IC network engineer (enterprise support)
Builds
Client network stability and operational efficiency
Domain
Enterprise IT Services / Network Engineering
Deliverable
client delivery
Required skills
Enterprise networking (routing, switching, firewalls, wireless, VPN, SD-WAN, MPLS), Cisco IOS/CLI, Aruba Central, FortiManager, Cisco Meraki, Cisco Umbrella, Cisco ISE, Palo Alto Prisma, Cisco Catalyst Center, ITIL processes, root cause analysis, knowledge article creation
Preferred skills
Expert-level network certifications, mentoring junior engineers
Technologies
Cisco, Juniper, Palo Alto, Fortinet, Aruba, F5
Responsibilities
Serve as senior technical escalation resource, mentor and coach engineering resources, drive problem management to reduce incident volumes, create and update knowledge articles, lead root cause analysis and known error records, adhere to service-wide SLAs
Seniority
Senior, hands-on IC