Kaufmännischer Mitarbeiter (all genders) für unseren Servicebereich im Autohaus in Lüneburg
Core
Front-desk and administrative support for the automotive service department, ensuring smooth operations and a welcoming customer experience.
Role type
Administrative Assistant (Automotive Service)
Builds
Customer service workflows and administrative processes for an automotive dealership service department
Domain
Automotive retail / After-sales service
Deliverable
product features
Required skills
Customer service, appointment coordination, document management, data entry, office software proficiency, communication
Preferred skills
Automotive industry experience, initiative, reliability
Responsibilities
Greet customers in person and via phone, coordinate service appointments, support service advisors with order processing, manage customer data and deadlines, act as communication liaison between customers, workshop, and team