UM Administration Coordinator
Core
Provides non-clinical administrative support to facilitate appropriate member care and services within utilization management operations.
Role type
Administrative Coordinator (Utilization Management)
Builds
Member care access workflows and operational documentation
Domain
Healthcare / Utilization Management
Deliverable
dashboards & analysis
Required skills
Administrative support, data entry, documentation management, customer support, prioritization, compliance adherence, digital literacy, record maintenance
Preferred skills
Healthcare experience, electronic medical records familiarity, medical terminology, ICD-10 codes, utilization review, prior authorization, remote work experience, telephone-based support
Technologies
Electronic medical records systems, computer applications
Responsibilities
Support utilization management policies and procedures, complete administrative and customer-support tasks, maintain accurate records across systems, manage workloads to meet productivity expectations, collaborate with internal teams, identify and escalate process exceptions
Seniority
Entry-level to Mid-level, individual contributor