Case Manager
Hybrid
Core
Managing a portfolio of workers compensation cases to support employees and employers in recovery and return-to-work outcomes under the Safety, Rehabilitation and Compensation (SRC) scheme.
Role type
Case Manager (Workers Compensation)
Builds
Personalized recovery and return-to-work plans for federal government employees
Domain
Public sector / Workers Compensation / Federal Self Insurance
Deliverable
client delivery
Required skills
Customer service, problem-solving, communication, attention to detail, computer literacy, resilience, empathy
Responsibilities
Managing a portfolio of cases, building relationships with employees and employers, implementing proactive recovery strategies, collaborating on return-to-work plans, navigating complex situations, applying legislation and compliance requirements