Tarifbeschäftigte/-r (m/w/d) Telefonvermittlung und Poststelle
Core
Handling incoming/outgoing mail, phone triage, and determining local tax jurisdiction for the Hannover-Nord tax office.
Role type
Administrative receptionist (mail and phone)
Builds
Digitalized mail intake and routed phone inquiries for tax administration
Domain
Public sector / Tax administration
Required skills
Phone triage, mail processing, digitalization/scanning, jurisdiction determination, PC usage, physical lifting
Preferred skills
Office administration experience, English basics
Technologies
PC, scanning equipment
Responsibilities
Phone triage for tax offices, determining local tax jurisdiction, receiving and registering daily mail, scanning and digitizing mail, forwarding digital mail, franking outgoing mail, coordinating with external postal services, internal messenger service, front desk duties
Seniority
Entry-level to Mid-level, hands-on IC