Sachbearbeiter Kundenbetreuung (m/w/d)
Core
Customer service and order management for a metal processing company, handling inquiries, quotes, and delivery coordination.
Role type
Customer Service Representative (Sales Operations)
Builds
Quotes, orders, and delivery schedules for metal parts
Domain
Manufacturing / Metal Processing
Deliverable
client delivery
Required skills
Customer relationship management, quote creation, order processing, delivery coordination, SAP data entry, MS Office
Preferred skills
SAP knowledge, experience in metal industry
Responsibilities
Customer consultation via phone and email, creating quotes, order intake and processing, tracking delivery dates, handling complaints, maintaining customer and order data in SAP
Seniority
Entry-level to Mid-level