Field Service Engineer Korea
Core
Install, maintain, and repair electron beam lithography systems and provide technical support and training for customers in Korea and the Asia-Pacific region.
Role type
Field Service Engineer (Electron Beam Lithography Systems)
Builds
Raith electron beam lithography systems and characterization solutions (via careerplan.io/jobs/1673802-field-service-engineer-korea-at-raith-asia-ltd)
Domain
Semiconductor manufacturing equipment / Nanofabrication
Required skills
Field service support, system installation, maintenance and repair, troubleshooting, customer training, technical support, report writing, cross-functional coordination
Preferred skills
Ultra-high vacuum systems, high voltage systems, electron microscopes, focused ion beam equipment
Technologies
Electron beam lithography systems, electron microscopes, focused ion beam systems
Responsibilities
Pre-delivery site analysis, installation, maintain and repair for Raith electron beam lithography systems; Provide training for customers and users on system operation and maintenance; Provide technical support to customers by telephone, email, or via remote access tools; Submit and maintain field service reports; Coordination with Raith Asia service team and technical support group for service support; Liaise with other departments, sales, technical support, application; Cultivate and develop positive working relationship with the customers, users and company personnel; Provide feedback to factory for continuous product improvement