LTSS Service Care Coordinator
Core
Develops, assesses, and coordinates holistic care management activities and personalized service plans for long-term care members to enable quality, cost-effective healthcare outcomes.
Role type
Field-based care coordinator (long-term care)
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-term care / Home and Community-Based Services (HCBS)
Required skills
Case management, care coordination, resource connection, service plan development, member/family education, regulatory compliance documentation, provider interaction
Preferred skills
HCBS waiver population experience, complex medical/social needs support, community resource navigation
Responsibilities
Evaluate member needs and recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Monitor care plans and member outcomes; Provide resource support for housing, employment, and independent living; Educate members and families on services and benefits; Document care management activities for compliance; Conduct on-site home visits to assess needs.
Seniority
Entry-level to Mid-level, hands-on IC