LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes for long-term care members.
Role type
Field-based care coordinator (long-term care)
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-term care / Home and Community-Based Services (HCBS)
Required skills
Case management, care coordination, community resource identification, service plan development, member assessment, provider collaboration, regulatory compliance documentation
Preferred skills
Experience with HCBS waiver populations, knowledge of community resources (employment, housing, justice, foster care)
Responsibilities
Evaluate member needs and recommend care plans; Identify providers and community resources; Coordinate between members, families, and care providers; Monitor care plans and outcomes; Provide education on services and benefits; Document care management activities for compliance; Conduct on-site visits to assess needs; Provide feedback to leadership on quality of care.
Seniority
Entry-level to Mid-level (1+ years experience required)