LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities for community-based members with aging and physical disability waivers.
Role type
Long-term care service coordinator (case management)
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-term care / Social services
Required skills
Care plan development, resource identification, provider coordination, member/family education, compliance documentation, needs assessment, outcome monitoring
Preferred skills
Case management, advocacy, home visits, community travel
Technologies
None stated
Responsibilities
Evaluate member needs and available resources to recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Provide resource support for needs like housing, employment, and independent living; Monitor care plans and member status; Interact with healthcare providers; Document care management activities for regulatory compliance; Conduct on-site visits to assess needs; Educate members and families on services and benefits; Provide feedback to leadership on quality of care improvements.
Seniority
Entry-level to Mid-level (1+ years experience required)