LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities for Long-Term Services and Supports (LTSS) members, primarily those with Physical Disability and Aging waivers, to enable quality, cost-effective healthcare outcomes.
Role type
Senior IC case manager / care coordinator
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-Term Services and Supports (LTSS)
Required skills
Case management, Advocacy, Home visit experience, Resource coordination, Care plan development, Provider interaction, Compliance documentation
Preferred skills
Residing in specific Illinois counties (Jersey, Macoupin, Montgomery, Sangamon, Morgan, Cass, Menard, Logan, Mason), RN license, Human services degree, LPN with assessment experience
Responsibilities
Evaluate member needs and available resources to recommend care plans; Develop ongoing long-term care plans and identify providers/community resources; Coordinate between members, families, and care provider teams; Provide resource support for needs like employment, housing, and independent living; Monitor care plans and member status to provide recommendations; Interact with healthcare providers to ensure needs are met; Collect and maintain member information for regulatory compliance; Conduct on-site visits to assess member needs; Educate members and families on services and benefits; Provide feedback to leadership on quality of care improvements.
Seniority
Entry-level to Mid-level (1+ year experience required)