LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes for long-term care members.
Role type
Long-term care service care coordinator
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-term care / Home and Community-Based Services (HCBS)
Required skills
Care coordination, resource navigation, care plan development, provider collaboration, member/family education, compliance documentation, needs assessment
Preferred skills
Home and Community-Based Services (HCBS) experience, Behavioral Health experience, Case Management experience
Responsibilities
Evaluate member needs and available resources to recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Monitor care plans and member status; Provide resource support for needs like housing and employment; Conduct in-person visits to assess member needs; Document care management activities for regulatory compliance; Educate members and families on services and benefits.
Seniority
Entry-level to Mid-level, requires Bachelor's degree and 1 year of experience