Care Manager (Behavioral Health)
Core
Develops, assesses, and facilitates complex care management activities for members with mental and behavioral health needs, including substance use disorders, to provide high-quality, cost-effective healthcare outcomes.
Role type
Senior IC Care Manager (Behavioral Health)
Builds
Personalized care plans and service plans for members and their families
Domain
Healthcare + Behavioral Health
Required skills
Care plan development, resource coordination, provider collaboration, member education, outcome monitoring, regulatory compliance, clinical assessment
Preferred skills
Experience with social determinants of health, telephonic outreach, digital site visits
Technologies
Telephonic tools, digital platforms
Responsibilities
Evaluate member needs via phone or in-home visits; Develop ongoing care plans for high-acuity members; Coordinate between members, families, and community resources; Monitor care plans and member status for changes; Provide education to members and families on treatment options and benefits; Document care management activities for compliance; Provide feedback to leadership on quality delivery improvements.
Seniority
Mid-Senior level, hands-on IC