LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes for long-term care members.
Role type
Senior IC care coordinator (long-term care)
Builds
personalized service care plans and care management activities
Domain
Healthcare / Long-term care / Social services
Required skills
care plan development, resource identification, provider coordination, member education, compliance documentation, outcome monitoring
Preferred skills
experience with physically disabled/elderly populations, experience with brain injury/HIV/AIDS populations, experience with addictive/dysfunctional family systems
Technologies
none stated
Responsibilities
Evaluate member needs and available resources to recommend care plans; coordinate between members, families, and care provider teams; monitor care plans and member status; provide resource support for housing, employment, and independent living; educate members and families on services and benefits; document care management activities for regulatory compliance; provide feedback to leadership on quality of care improvements.
Seniority
Mid-level, hands-on IC