Software Engineer, Agent Platform
Core
Build the agent harness for live customer conversations and real-world actions under tight latency and reliability constraints.
Role type
Senior full-stack software engineer (AI agent platform)
Builds
Agent harness for live customer conversations and real-world actions
Domain
AI agents, customer service automation, physical economy
Deliverable
production ML models | product features
Required skills
React, TypeScript, Python, databases, cloud infrastructure, LLM APIs, embeddings, RAG patterns
Preferred skills
experience with LLM APIs, embeddings, or RAG patterns
Technologies
React, TypeScript, Python
Responsibilities
Build the agent harness for live customer conversations and real-world actions; Develop evaluation, observability, and tooling to measure and improve agent behavior in production; Work directly with customers to understand workflows, gather feedback, and turn pain points into product features; Own end-to-end delivery from specification through production for systems that keep agents running continuously.
Seniority
Senior, hands-on IC