Program Manager II-Recovery Operations
Core
Plan, organize, monitor, and oversee Recovery Operations and Recovery Platform initiatives to meet business needs and strategic objectives.
Role type
Senior Program Manager (Healthcare Operations)
Builds
Recovery operations programs, platform enhancements, and process improvement initiatives for healthcare business functions.
Domain
Healthcare / Operations Management / Program Management
Required skills
Program management, project lifecycle management, cross-functional team coordination, risk management, resource negotiation, stakeholder communication, process documentation, quality standards adherence, workflow optimization, data analytics, performance reporting.
Preferred skills
Healthcare recovery operations, payment integrity, claims operations, revenue cycle, recovery inventory management, JIRA, ServiceNow, claims processing systems, lean Six Sigma Green Belt, Agile, Scrum, SAFe.
Responsibilities
Coordinate cross-functional meetings with operational, business, and technology teams; monitor recovery inventory and operational performance; identify risks and bottlenecks and coordinate remediation; gather requirements and create plans/schedules; manage resources and facilitate project execution; maintain business process documentation including risk management plans; communicate program status to management and stakeholders; negotiate with stakeholders to secure resources and mitigate risks.
Seniority
Mid-Senior level, hands-on IC