LTSS Service Care Coordinator
Core
Coordinates holistic care management and develops personalized service plans for youth and adults in long-term care, behavioral health, and special populations (physically disabled, elderly, brain injury, HIV/AIDS) to ensure quality, cost-effective healthcare outcomes.
Role type
Senior IC care coordinator (long-term care/behavioral health)
Builds
Personalized service care plans and coordinated treatment services for members across state lines
Domain
Healthcare + Long-term care + Behavioral health
Required skills
Care plan development, resource identification, provider coordination, member/family education, compliance documentation, outcome monitoring, needs assessment
Preferred skills
Experience with addictive/dysfunctional family systems, racial/ethnic minorities, LGBTQ+ populations, persons with AIDS, substance abusers
Technologies
None stated
Responsibilities
Evaluate member needs and available resources to recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Provide resource support for housing, employment, and independent living; Monitor care plans and member status; Educate members and families on services and benefits; Document care management activities for regulatory compliance; Perform on-site visits when necessary; Provide feedback to leadership on quality improvement
Seniority
Mid-level, hands-on IC