Care Coordinator II
Core
Supports care management activities by performing member outreach, coordinating care plans, and ensuring continuity of care for members.
Role type
Care Coordinator
Builds
Member care plans and service coordination
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Member outreach, care plan coordination, provider communication, resource identification, benefit education, regulatory compliance, documentation
Preferred skills
Experience with developmentally or intellectually disabled clients, behavioral health clients
Technologies
None stated
Responsibilities
Perform member outreach via phone or home visits, coordinate care activities based on care plans, support member and provider inquiries, communicate with care managers and practitioners, assist with service assessments/screenings, maintain member records, identify needs and make referrals, provide education on benefits and resources
Seniority
Entry-level to Junior