Care Coordinator II
Core
Field-based care coordination supporting members in Pulaski and Lonoke Counties, Arkansas, by managing care plans, conducting outreach, and coordinating with healthcare providers.
Role type
Field Care Coordinator
Builds
Continuity of care and member satisfaction for developmentally/intellectually disabled or behavioral health clients
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Member outreach, care plan coordination, provider communication, service assessments, documentation, referral management, benefits education
Preferred skills
Bachelor's degree in social science/health-related field, experience with developmentally/intellectually disabled or behavioral health clients
Technologies
None stated
Responsibilities
Perform member outreach via phone or home visits, coordinate care activities based on care plans, support member and provider inquiries, communicate with care managers and practitioners, perform service assessments/screenings, document and maintain member records, identify needs and make referrals, provide education on benefits and resources
Seniority
Entry-level to Junior (1-2 years experience)