Care Coordinator II
Core
Field-based care coordination supporting members in Arkansas through outreach, care plan coordination, and resource referral.
Role type
Care Coordinator II
Builds
Continuity of care and member satisfaction for developmentally/intellectually disabled or behavioral health clients
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Member outreach (phone/home visits), care plan coordination, provider partnership, regulatory compliance, needs assessment, referral management, benefits education
Preferred skills
Bachelor's in social science/health-related field, experience with developmentally/intellectually disabled or behavioral health clients
Technologies
None stated
Responsibilities
Perform member outreach via phone or home visits to discuss care plans and resources; coordinate care activities with healthcare and community providers; document member records and care needs; identify needs and refer to Care Managers or Disease Managers; provide education on benefits and available resources
Seniority
Entry-level to Mid-level, hands-on IC