LTSS Service Care Manager - Behavioral Health, STAR Kids
Core
Develops, assesses, and coordinates holistic care management for populations with significant mental/behavioral health needs, including home visits and family education.
Role type
Senior IC behavioral health care manager
Builds
Holistic care plans and service coordination for pediatric and adult members with complex behavioral health needs
Domain
Healthcare / Behavioral Health / Long-Term Services and Supports
Required skills
Care plan development, home visit coordination, crisis intervention, medication monitoring, community resource coordination, clinical documentation, provider liaison
Preferred skills
Inpatient psychiatric hospital experience, field-based case management, high-volume caseload management, managed care environment experience, bilingual English/Spanish
Technologies
TruCare, Microsoft Office Suite (Outlook, M365 Copilot, Excel, PowerPoint, Word, OneNote)
Responsibilities
Evaluate needs of high-risk members and recommend plans of care; perform frequent home and site visits to assess needs and collaborate resources; provide education to members and families on treatment options and benefits; coordinate community resources and service authorization; ensure appropriate referrals and provider identification; maintain accurate documentation in electronic care management systems.
Seniority
Mid-Senior level, hands-on IC