Vice President, ICHRA Digital Product & Experience
Core
Leads strategy, development, and execution of product, customer experience, and digital capabilities for the ICHRA business, translating insights into scalable solutions.
Role type
VP of Digital Product & Experience
Builds
Scalable ICHRA products and digital experiences for employers, brokers, administrators, and members
Domain
Healthcare / Insurance / Digital Product
Deliverable
product features
Required skills
Strategic management, product strategy, roadmap development, customer experience design, stakeholder alignment, operational excellence, business growth, platform optimization
Preferred skills
Master's degree, advanced strategic management
Technologies
N/A
Responsibilities
Lead end-to-end ICHRA product strategy and roadmap; Translate customer and market insights into scalable digital and operational solutions; Partner with technology and operations leaders to drive platform optimization; Design and improve customer experiences across digital channels; Monitor and optimize key business performance metrics; Execute projects to meet product goals
Seniority
Executive, strategy & mentorship