Pharmacy Technician (Onsite Specialty)
Core
Licensed Pharmacy Technician II providing customer service support via phone outreach, data entry, and prescription order assistance for a specialty pharmacy team.
Role type
Licensed Pharmacy Technician II (Specialty Outreach)
Builds
Prescription fulfillment and patient communication workflows for specialty pharmacy clients
Domain
Healthcare / Specialty Pharmacy (Infusion/Oncology)
Deliverable
client delivery
Required skills
Phone communication, data entry, prescription order processing, regulatory compliance, computer proficiency (40+ wpm typing)
Preferred skills
Specialty pharmacy experience, Infusion experience, Oncology experience
Responsibilities
Contact medical offices for prescription clarifications, communicate with patients regarding prescription status, support pharmacist callback queues, complete pre-QA and data entry activities, respond to email escalations
Seniority
Mid-level, hands-on IC