Director, Operations
Core
Lead operational strategies and process improvements across shared services to support enterprise and market-level product growth in managed care.
Role type
Director, Operations (Managed Care)
Builds
Scalable product operations, new operating models, and compliant processes for Medicare/Duals products.
Domain
Healthcare / Managed Care / Government Contracting
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, cross-functional alignment, operational readiness, KPI monitoring, process optimization, project management, risk mitigation, stakeholder management, regulatory compliance knowledge
Preferred skills
Master's degree in related field, Healthcare industry operations experience, Medicare/Duals product expertise
Technologies
Corporate and industry standard management tools
Responsibilities
Define operational strategies and annual objectives, support enterprise due diligence and integration planning, monitor operational performance and identify gaps, develop best practice workflows and policies, provide input into new product development, oversee projects and mitigate risks
Seniority
Director, strategic leadership & execution
