Specialist Digitalisierung & Prozessoptimierung (m/w/d)
Hybrid · Germany
Core
Analyze existing workflows, identify improvement opportunities, and develop more efficient processes in Service & Sales Support while evaluating new tools and technologies to reduce manual tasks.
Role type
Digitalization & Process Optimization Specialist
Builds
Efficient processes, AI use cases, bots, and digital solutions for operational workflows
Domain
Telecommunications / Digital Transformation
Deliverable
production ML models
Required skills
Process optimization, Digitalization, AI/ML application development, Automation (bots), Technical implementation, Quality management, KPI & Reporting
Preferred skills
Business Informatics or Computer Science background, Analytical thinking, Stakeholder collaboration
Technologies
Microsoft Copilot, AI/ML frameworks, Automation tools