Serviceassistenz (m/w/d)
Core
Front-desk and administrative support for customers at a car dealership reception, handling appointments, workshop orders, invoicing, and rental car management.
Role type
Administrative assistant (automotive service)
Builds
Workshop appointment scheduling, cost estimates, invoices, and rental car administration
Domain
Automotive retail / After-sales service
Deliverable
product features
Required skills
Customer service, appointment scheduling, order processing, invoicing, cash handling, rental car management, basic computer literacy, Class B driver's license
Preferred skills
Commercial or technical vocational training, experience in the automotive industry
Responsibilities
Greeting and assisting customers at the reception, scheduling workshop appointments, creating and processing workshop orders, preparing cost estimates and invoices, managing rental cars, supporting service advisors
Seniority
Entry-level