Quality & Process Specialist (gn) Account Receivable
Core
Central functional role bridging team leadership and the Cash-Collection team to ensure transparency, quality, and consistent implementation of process standards in Accounts Receivable.
Role type
Senior IC process specialist (Accounts Receivable)
Builds
Optimized cash collection processes and standardized operational workflows
Domain
Finance / Accounts Receivable / Process Optimization
Required skills
Process analysis, Root-cause analysis, KPI management, Data analysis, Collection strategy development, Automation identification, Stakeholder management
Preferred skills
Experience with complex customer accounts, Interest in AI and digitalization, Self-starter mindset
Technologies
KPI tools, Reporting systems, Data analysis tools
Responsibilities
Ensure and continuously develop Cash-Collection processes and standards, Analyze process quality and efficiency including root-cause analysis, Develop collection strategies for complex customers, Create and analyze reports and KPIs, Support team leadership on operational and process questions, Identify and implement automation and digitalization potentials
Seniority
Senior, hands-on IC