Spezialist/-in Microsoft Dynamics 365 (m/w/d)
Core
Operate and evolve the Microsoft Dynamics 365 platform, design innovative CRM solutions, and drive digital transformation for the health insurance sector.
Role type
Senior Microsoft Dynamics 365 Specialist (CRM & Platform)
Builds
Future-proof CRM solutions and platform landscapes for customer and partner management
Domain
Health Insurance / CRM / Enterprise Software
Required skills
Microsoft Dynamics 365 (Customer Service, Customer Insights), Microsoft Power Platform (Power Apps, Power Automate, Dataverse), REST-API integration, System Architecture, End-to-End Process Design, Business Process Analysis
Preferred skills
Knowledge of statutory health insurance processes (BITMARCK, Telematikinfrastruktur), Modern CRM technologies, Agile methodologies
Technologies
Microsoft Dynamics 365, Microsoft Power Platform, REST APIs, BITMARCK, Telematikinfrastruktur
Responsibilities
Develop and extend Microsoft Dynamics 365 solutions to digitize customer processes; Design and implement CRM transformation concepts from architecture to execution; Act as a central interface between business units, IT operations, and external partners; Analyze requirements and develop sustainable solution and architecture concepts
Seniority
Senior, hands-on IC