Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes, monitoring quality metrics, and coordinating with transport companies and drivers to ensure efficient package delivery.
Role type
Logistics dispatcher (operations)
Builds
Delivery routes and schedules for DPD's logistics network
Domain
Logistics / Transportation
Required skills
Route planning, quality metric analysis, vendor/transporter management, complaint handling, shift work adaptability, IT system adoption
Preferred skills
Commercial training background, prior experience as route supervisor, strong German communication (B2-C1)
Technologies
Logistics IT systems
Responsibilities
Review delivery tour quality metrics and derive improvement measures, Optimize vehicle utilization and delivery performance, Plan and record pickups in logistics dispatch, Advise and support transport companies and delivery drivers, Define route plans jointly with transport companies, Process complaints and customer grievances