Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes and vehicle utilization for a parcel delivery service, managing quality metrics and coordinating with transport operators.
Role type
Logistics dispatcher
Builds
Delivery routes and schedules for transport operators and drivers
Domain
Logistics / Parcel delivery
Required skills
Route planning, Quality metric analysis, Vehicle utilization optimization, Transport operator management, Driver coordination, Complaint handling
Preferred skills
Commercial training background, First-hand experience as route operator, IT system adaptability, Shift work readiness
Technologies
Logistics IT systems
Responsibilities
Review quality KPIs for delivery routes and derive improvement measures, Check and optimize vehicle utilization and delivery performance, Plan and record pickups in logistics dispatch, Advise and support transport operators and delivery drivers, Define route plans jointly with transport operators, Process complaints and customer grievances