Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Optimizing delivery quality and vehicle utilization for a parcel delivery service by planning routes, managing transport operators, and handling customer complaints.
Role type
Logistics dispatcher (parcel delivery)
Builds
Delivery routes and schedules for transport operators and drivers
Domain
Logistics / Parcel delivery
Required skills
Route planning, quality metrics analysis, vehicle utilization optimization, transport operator management, customer complaint handling, shift work flexibility
Preferred skills
Prior experience as a tour manager, IT system adaptability
Technologies
Logistics IT systems
Responsibilities
Review delivery quality metrics and implement improvement measures, Optimize vehicle load and delivery performance, Plan and record pickups in logistics dispatch, Advise and support transport operators and drivers, Set route plans with transport operators, Process complaints and customer inquiries