Teamleiter Nahverkehr (m/w/d)
Core
Leading a team responsible for efficient shift and personnel scheduling, managing package delivery operations, and ensuring quality standards in logistics.
Role type
Team Lead (Logistics Operations)
Builds
Package delivery operations and logistics processes
Domain
Logistics / KEP (Colis Express Package)
Required skills
Team leadership, shift and personnel planning, stakeholder management, quality control, data analysis, MS Office proficiency, adaptability to new IT systems
Preferred skills
Logistics/KEP industry experience, prior leadership experience, initiative, problem-solving, assertiveness
Responsibilities
Leading the team, organizing shift and personnel scheduling, acting as contact for couriers and transport companies, identifying quality deviations and implementing corrective measures, documenting and reviewing KPIs, handling complaints
Seniority
First-line management