Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes, monitoring vehicle utilization, and managing relationships with transport carriers and delivery drivers to ensure delivery quality.
Role type
Logistics dispatcher (package delivery)
Builds
Delivery routes and schedules for transport carriers and in-house delivery fleets
Domain
Logistics / Package delivery
Required skills
Route planning, carrier management, quality metrics analysis, vehicle utilization optimization, complaint handling, communication
Preferred skills
Commercial training background, first-hand experience as route operator, IT affinity, shift work readiness
Technologies
IT systems for logistics dispatch
Responsibilities
Review quality KPIs for delivery routes, optimize vehicle utilization and delivery performance, plan and record pickups, consult with transport carriers, handle complaints and customer issues