Technical Support Specialist
Core
Provide technical support and operational maintenance for data pipelines, backend workflows, and system reliability.
Role type
Senior Technical Support Specialist (Data Infrastructure)
Builds
Operational data pipelines, backend workflows, and automated processes
Domain
Data infrastructure and backend operations
Deliverable
production ML models | infrastructure
Required skills
Advanced SQL, Python scripting, RESTful API integration, ETL process management, backend workflow automation, complex database query optimization
Preferred skills
Cross-functional collaboration, proactive problem-solving, managing multiple technical priorities, system accuracy
Technologies
SQL, Python, RESTful APIs, ETL tools
Responsibilities
Perform first-level technical troubleshooting and issue triage, monitor and maintain high-volume data pipelines, execute scripts and automated processes for operational queues, conduct technical audits and backend data validation, bridge communication gaps between engineering and operations teams, provide weekend escalation coverage
Seniority
Senior, hands-on IC