End Point Management Lead
Core
Lead the team responsible for designing, deploying, securing, and supporting endpoint devices and management platforms across the organization, integrating AI-assisted capabilities for proactive remediation.
Role type
Senior IC/Lead Endpoint Management Engineer (Workplace Services)
Builds
Enterprise endpoint services, application packaging, deployment pipelines, and AI-assisted operational workflows.
Domain
Enterprise IT Operations, Endpoint Security, Workplace Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Endpoint lifecycle management, application packaging and deployment, ITIL service management, endpoint security and compliance, automation and telemetry, team leadership, change management, stakeholder collaboration, AI-assisted operations oversight
Preferred skills
DevOps model experience, modern remote/hybrid work integration, supplier and vendor management, data privacy and responsible AI practices
Technologies
Endpoint management platforms, collaboration tools, telemetry and analytics systems, AI assistants, change management tools
Responsibilities
Lead endpoint management team and provide technical direction; Develop and maintain endpoint standards and operational practices; Own enterprise application packaging and deployment; Lead endpoint lifecycle activities across devices; Maintain visibility of endpoint health and compliance; Coordinate changes, releases, and upgrades; Partner with security and service desk to resolve issues; Drive adoption of AI-assisted capabilities for monitoring and remediation; Track improvement actions and service outcomes
Seniority
Senior, hands-on IC with leadership responsibilities